Medicare updated their cards with a new Medicare Beneficiary ID (MBI) and has finished a mass mailing effort to send new cards to every beneficiary (including Medicare RR members). Medicare updated cards to help protect patient information by not printing social security numbers on the new cards. Effective January 1, 2020 Medicare will be denying claims submitted with the old ID numbers. Here are some tips to help you avoid Medicare denials:
Ask your Medicare patients for their new card at the next visit and update your billing system
Use the MBI lookup tool online to look up the new MBI number using their social security number (available through your local MAC)
Check remittance advice for new MBI number on payments through December 31, 2019. Medicare will be returning the MBI on every remit, even when claims are submitted with the old number.
Check-in plays such an important role in the revenue cycle process. Are you starting the cycle as effectively as possible? Call today or submit a contact request online to discuss ways we can help you!