Medicare updated their cards with a new Medicare Beneficiary ID (MBI) and has finished a mass mailing effort to send new cards to every beneficiary (including Medicare RR members). Medicare updated cards to help protect patient information by not printing social security numbers on the new cards. Effective January 1, 2020 Medicare will be denying claims submitted with the old ID numbers. Here are some tips to help you avoid Medicare denials:
Ask your Medicare patients for their new card at the next visit and update your billing system
Use the MBI lookup tool online to look up the new MBI number using their social security number (available through your local MAC)
Check remittance advice for new MBI number on payments through December 31, 2019. Medicare will be returning the MBI on every remit, even when claims are submitted with the old number.
Check-in plays such an important role in the revenue cycle process. Are you starting the cycle as effectively as possible? Call today or submit a contact request online to discuss ways we can help you!
I've always liked numbers. Starting out in accounting in the automotive industry I enjoyed my work, but didn't have a real passion for automotive piece prices. After having the opportunity to stay home to raise children, I found an interest in anatomy and decided to learn about medical billing. I enrolled with Ross Medical Education Center and found billing and coding to be the perfect fit for my interest with numbers and understanding more about the human body. Coding encouraged my curiosity and I would often find myself researching medical diagnoses and procedures because I just wanted to know more! Once school was done I went into my first billing job posting payments, and had my eyes opened to the reality of how many layers there are to not just billing, but full revenue cycle management. I was shocked, but eager to learn as much as possible. Soon I moved into a supervisory role and mastered the "back side" of billing (payment posting, follow up, patient collections). The next role I found myself in allowed me to work with smaller provider offices and learn the full cycle of a claim. In addition, I found myself working with provider offices to make their work flow more efficient. At the same time I was busy working on obtaining more education and certifications through AAPC. After working for some time as an auditor and consultant I landed a role with a software company and dug into learning as much as possible about integrations and electronic claim processing. While I love this challenge and role, I needed to be back to helping providers. I truly have a passion for helping providers create effective processes, collect the revenue they have deserved by educating on relevant documentation and compliance guidelines. I am here to offer insight to the providers that help their patients every day.